Cases
Where AI genuinely changes operations, and what a person still decides.
These are examples of situations I usually step into, not client cases. They all follow the same pattern: AI prepares, a person reviews, decides and answers for it.
Executive leadership
«I have the data, but I can't tell how things are going»
Example The leadership team's memory
- Now
- Something is decided in the leadership meeting and by March nobody remembers why or who owned it.
- I do
- Every meeting yields decisions and owned tasks, in a memory that doesn't depend on who attended.
- You
- You approve what becomes company policy.
Example The leadership report
- Now
- Each department builds its report by hand, with figures that don't match each other.
- I do
- One up-to-date view, pulled straight from the systems, with nobody preparing it.
- You
- The leadership team debates decisions, not numbers.
Example The CRM nobody fills in
- Now
- A large sales team, incomplete records and a pipeline nobody believes.
- I do
- It fills itself from emails and meetings. I don't ask sales for more discipline. I take admin work off them.
- You
- You see the real pipeline without chasing anyone.
Example Asking your data
- Now
- "Which customers have invoices overdue by 60+ days?" takes two days and three emails.
- I do
- An assistant that queries your systems with each person's permissions.
- You
- You ask in plain language.
Example Junior work that disappears
- Now
- AI absorbs entry-level tasks and nobody has decided how tomorrow's seniors will be trained.
- I do
- I design which tasks to automate and which to keep as training, with people supervising the machine.
- You
- You decide which work is training and which is cost.
Finance and operations
«Month-end close still runs on overtime»
Example Supplier invoices at scale
- Now
- Thousands of invoices a month, from hundreds of suppliers across several entities, checked by hand.
- I do
- They are read, matched against order and delivery note, and only the mismatches reach a person.
- You
- Your team handles the exceptions.
Example Multi-entity reconciliation
- Now
- Every close, matching bank and intercompany entries across several entities by hand.
- I do
- The reconciliation proposal arrives ready, with every difference explained.
- You
- A person reviews and confirms.
Example Orders arriving as PDFs
- Now
- Customers send orders by email and a whole team retypes them into the ERP.
- I do
- A draft order in the ERP with the lines that don't match flagged.
- You
- You decide on the doubtful ones and confirm.
Example Carrier and supplier claims
- Now
- Incidents handled in endless email threads, and money that never gets claimed.
- I do
- Every shipment is watched and the claim is drafted with the paperwork attached.
- You
- You review and send.
Example Data from statements and contracts
- Now
- Analysts spending most of the day copying figures out of documents.
- I do
- Documents are read and figures arrive structured, each linked to its source.
- You
- Analysts analyse and review what looks off.
Example Standard contracts
- Now
- Every contract is drafted from an old template and checked by hand in legal.
- I do
- A form of variables generates the draft from your past contracts.
- You
- Legal reviews and signs. The legal judgement stays theirs.
Technology and transformation
«We have twenty AI pilots and none in production»
Example Pilots that never reach production
- Now
- Twenty AI pilots open, none in production and nobody deciding which to close.
- I do
- I review each one: value, data, risk and running cost. I recommend closing most and taking two or three to production.
- You
- The leadership team decides with the reasoning in writing.
Example Copilots nobody uses
- Now
- AI assistant licences for the whole workforce, and almost nobody knows what to ask it.
- I do
- I connect the assistant to each role's context: its documents, its systems and its repeated tasks.
- You
- You measure real use, not licences.
Example AI and the ERP
- Now
- The models are powerful, but they can't see the ERP, the CRM or the documents where the business lives.
- I do
- I build the plumbing: connections, permissions and context so AI works on real data.
- You
- You decide what data each agent sees.
Example Governing AI agents
- Now
- Either the AI does nothing, or it asks for a click on everything until people approve without looking.
- I do
- I design what it decides alone, what it asks and what always belongs to a person, with every decision logged.
- You
- You govern instead of operate.
Example From prototype to production
- Now
- Something built with AI in two weeks that nobody dares open to customers or auditors.
- I do
- I review what's missing: data, permissions, security, compliance and who maintains it.
- You
- You decide what gets hardened and what gets dropped.
Example Integrations nobody wants to touch
- Now
- Payments, channels, messaging and invoicing held together with patches only one person understands.
- I do
- Maintained, documented connections that alert you when something breaks.
- You
- You find out before your customer does.
Recognise yourself in one?
The free diagnosis tells you which ones are worth it in your case, and which aren't.